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Get in touch

Reach our team

Contact DisenHub for financial consultation, tool support, or any business inquiry. We respond to all messages within one business day.

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Response time Within 1 business day
Available Mon–Fri, 9:00–18:00
Location Singapore

Contact methods

Choose how you'd like to connect

Each channel gets routed to the right person. For time-sensitive matters like payroll or tax deadlines, phone is fastest. Email works well for detailed inquiries with documentation.

Phone

Call us directly

Best for urgent questions or when you want to talk through options in real time.

+65 6220 9024

Mon–Fri, 9:00–18:00 SGT

Email

Send your inquiry

Good for detailed questions, document attachments, or when you prefer written communication.

[email protected]

Response within 1 business day

Form

Use our contact form

Scroll down to fill out a detailed message. We'll organize your information and assign it to the right team member.

Go to form

What happens after you contact us

1

We receive your message

Whether via phone, email, or form, your inquiry is logged and reviewed by our team. No information is lost.

2

Initial assessment

We read through your inquiry and determine which consultant or tool best fits your situation. This takes a few hours.

3

We reach out to confirm next steps

We'll tell you who will help, what information we might need, and whether this is a phone call, video meeting, or email exchange.

4

Conversation and follow-up

We talk through your situation, answer questions, and agree on any next actions. You'll get clarity on what we can help with and timeline.

Our scope

What you can ask us about

Cash flow and budgeting

Monthly forecasting, seasonal planning, invoice management, supplier negotiation, and understanding your profit margin.

Tax and compliance

Singapore tax obligations, GST, payroll setup, statutory filings, and whether you need to change your business structure.

Growth and hiring

Scaling costs, first employee setup, contractor vs. employee decisions, funding options, and financial readiness to expand.

Financial planning

Scenario planning, pricing strategy, break-even analysis, business valuation, and preparing for exit or investment.

Tool support

Questions about how to use DisenHub's financial tools, interpreting results, or troubleshooting calculator issues.

General inquiry

Anything else: website questions, feature requests, partnership inquiries, or just asking if we can help with something specific.

Where we are

Singapore office

Address

1 Raffles Place

Singapore 048616, Singapore

Hours

Monday to Friday

9:00 AM – 6:00 PM SGT

Closed weekends and public holidays

Send us a message

Tell us what you need

Tell us about your situation, what you're trying to figure out, or what you need help with. There's no such thing as too small a question.

Your information is confidential. We won't share your details with anyone outside DisenHub, and we follow Singapore's Personal Data Protection Act (PDPA). Read our privacy policy.

Common questions

FAQ

Is my financial information confidential?

Yes, absolutely. All conversations with DisenHub are confidential. We comply with Singapore's Personal Data Protection Act (PDPA) and treat your financial details with the same care we'd want for our own businesses. We never share client information with third parties without explicit consent.

What if I have a really basic question? Is it worth contacting you?

Yes. We handle everything from a single tax question to a full financial restructure. There's no minimum threshold. Many of our conversations start with a simple question and evolve from there. If you're unsure whether we can help, reach out anyway—we'll tell you directly.

How long does the first conversation usually take?

Most initial conversations run 20–45 minutes depending on complexity. We'll talk through your situation, answer questions, and figure out what makes sense next. There's no pressure to commit to anything during that call—we just want to understand what you're dealing with.

What if I contact you and then decide to work with someone else?

That's fine. We'd rather you find the right fit than force a relationship that doesn't work. If during our conversation it becomes clear that another advisor or service is better for you, we'll say so. No awkwardness, no hard feelings.

Do you handle cross-border or international business questions?

We specialize in Singapore-based businesses and Singapore tax/compliance. If your inquiry involves regional expansion, foreign clients, or multi-currency accounting, we can help with the Singapore side and advise where you'd need a specialist in another jurisdiction. We're clear about what's in scope so you don't waste time.

What if I contact you outside working hours?

Your message will be received and logged. During business hours (Mon–Fri, 9:00–18:00 SGT), we review all messages and prioritize urgent matters. You'll get a response within one business day. For time-critical issues like payroll deadlines, it's best to reach us during working hours or call during office hours.

Do you work with multiple team members if my issue spans multiple areas?

Yes. If you're hiring your first employee and restructuring your business at the same time, you might benefit from insights across tax, compliance, and cash flow planning. We'll coordinate that for you and make sure everyone's on the same page. We'll also let you know upfront if multiple conversations make sense.

Ready to get started?

Reach out today and let's figure out what's next for your business. No pressure, no jargon—just practical guidance.