Legal & Transparency
Cookie Policy
How DisenHub uses cookies and similar tracking technologies to improve your experience, and how you can control your preferences.
Understanding Cookies
What are cookies and how do we use them?
Cookies are small text files stored on your device when you visit our website. They allow us to recognize your device and remember information about your visit. Cookies serve important functions: they help us understand how you use DisenHub, improve your experience, keep you logged in, and show you relevant information.
When you visit disenhub.com, we may set one or more cookies on your browser. These files contain no personally identifiable information unless you voluntarily provide it (for example, by logging into your account). Cookies persist until they expire or you delete them manually.
We use cookies to deliver core functionality, such as remembering your preferences when you return to the site, tracking which sections you visit most, and analyzing aggregate usage patterns to improve our financial planning tools and educational content. This helps us serve small business owners in Singapore and the region more effectively.
Cookie Usage
3
Categories of cookies used on this site
Your Control
You decide what stays
Full control over cookie preferences at any time
Our Cookie Categories
Types of cookies we use
Essential
Essential Cookies
Required for the website to function properly. These cookies enable core functionality like page navigation, security, and session management.
Cannot be disabled. They are necessary for DisenHub to operate safely and deliver the financial tools and resources you need.
Duration: Session or 1 year
Performance
Performance Cookies
Help us understand how you interact with the site—which pages you visit, how long you stay, and where you navigate next. This data is aggregated and anonymous.
You can disable these. Your experience will remain functional, but we won't have insights to improve our financial planning tools and educational content.
Duration: 1–2 years
Functional
Functional Cookies
Remember your preferences and choices when you return to DisenHub. These enhance personalization—saved calculator preferences, content filters, or display settings.
You can disable these. You may need to re-enter preferences on each visit, but core site functionality remains intact.
Duration: 1 year
Cookie Purposes
What cookies do on your device
Enabled by Default
Cookies we always use
Session Management
Keeps you logged in and maintains your secure connection while using DisenHub's tools.
Security & Fraud Prevention
Detects suspicious activity and protects your data from unauthorized access.
Site Functionality
Ensures calculators, forms, and financial planning tools work as intended.
Preference Storage
Remembers your display and content choices between sessions.
Requires Consent
Cookies you can control
Usage Analytics
Aggregated data on which pages, calculators, and resources are most helpful to small business owners.
Performance Monitoring
Identifies loading speed issues and user experience bottlenecks to improve the site.
Content Personalization
Shows relevant financial planning guides and case studies based on your browsing history.
Marketing & Retargeting
Helps us reach you with updates about new tools or resources relevant to your business stage.
Your Rights
You control your cookie preferences
Visit Cookie Settings
Click the cookie icon at the bottom of any page to review and modify your preferences.
Choose Your Level
Select essential only, or include performance and functional cookies based on your comfort level.
Browser Controls
Use your browser's privacy settings to delete cookies or reject them entirely at any time.
Browser-Level Cookie Management
Most browsers allow you to manage cookies in their settings. You can configure your browser to refuse all cookies, alert you when cookies are being set, or delete cookies from your device. For detailed instructions, visit your browser's help center:
- • Chrome: Settings > Privacy and security > Cookies and other site data
- • Safari: Preferences > Privacy > Manage website data
- • Firefox: Preferences > Privacy & Security > Cookies and Site Data
- • Edge: Settings > Privacy, search, and services > Cookies and other site permissions
Note that disabling cookies may affect your ability to use certain features of DisenHub, particularly session-dependent tools and calculators.
Third-Party Services
Third-party cookies and services
DisenHub may use third-party service providers to help operate the website and analyze usage patterns. These partners may set their own cookies to provide analytics, hosting, payment processing, or email services. We only work with trusted providers who respect privacy standards aligned with Singapore's Personal Data Protection Act (PDPA).
Third-party cookies typically include:
- • Analytics providers: Help us understand site usage and user journeys
- • Hosting providers: Deliver and optimize site performance
- • Payment processors: Enable secure transactions if you use premium features
- • Email service providers: Send newsletters and notifications with your consent
We do not control third-party cookies. If you have concerns, consult the privacy policies of those providers or manage cookies in your browser settings. When you disable non-essential cookies, many third-party tracking cookies are also deactivated.
Legal Alignment
Singapore PDPA Compliance
DisenHub complies with Singapore's Personal Data Protection Act, which requires us to notify you of cookies and obtain consent for non-essential tracking.
When you visit our site, we present a clear cookie notice. You can manage preferences at any time using our cookie settings control.
Data Retention
How long do we keep cookie data?
Cookies expire based on their purpose. Essential cookies may last for your entire session or up to one year. Performance and functional cookies typically expire within 1–2 years. You can delete any cookies at any time via browser settings.
Policy Updates
Changes to this policy
DisenHub may update this cookie policy from time to time to reflect changes in our practices, technology, or legal requirements. Any material changes will be posted on this page with an updated effective date. Your continued use of the site means you accept the updated policy.
Last updated: April 23, 2026
Frequently Asked
Common questions about cookies
Do cookies store my personal financial information?
No. Cookies do not store sensitive financial data like account numbers, tax IDs, or business registration details. They only store session tokens, preferences, and usage patterns. Sensitive data is encrypted and stored securely on our servers, never in cookies.
Can I delete cookies without affecting my account?
Yes, you can delete cookies at any time using your browser settings. Essential cookies will be recreated when you log back in. You will need to re-enter preferences if you delete functional cookies, but your account data remains safe on our servers.
Are cookies used for targeted advertising?
We use cookies to show relevant content about financial planning tools and resources. If you disable non-essential cookies, targeted messaging is limited. You can manage this preference in our cookie settings at any time.
What happens if I reject all non-essential cookies?
The site will still work perfectly. You'll use essential cookies only. You may not see personalized recommendations, and we won't have usage data to improve our tools, but your experience remains fully functional.
Do you comply with international privacy laws?
DisenHub complies with Singapore's Personal Data Protection Act (PDPA) and respects international privacy standards. We don't share cookie data with third parties without consent, and we provide transparent controls for your privacy preferences.
How do I change my cookie preferences after I've set them?
Click the cookie icon at the bottom right of any page to open our cookie preference center. You can modify your choices at any time. Changes apply immediately to new cookies set on future visits.
Questions about this policy?
We're here to help. Reach out with any concerns about cookies, privacy, or data practices at DisenHub.
Phone
+65 6220 9024Related Pages